Privacy policy

PRIVACY POLICY

Effective Date: September 16, 2026

1. Who We Are

Our website address is: https://anncollection.am.

ANN COLLECTION is committed to protecting your privacy and handling your personal information responsibly.

For any questions, concerns, or privacy-related requests, you can contact us at support@anncollection.am.

2. Information We Collect and Why

Orders and Purchases

When you place an order through our website, we may collect information necessary to process and deliver your purchase, including:

Full name

Billing and shipping address

Email address

Phone number

Order details

Payment-related information

Payment information may be processed securely by third-party payment providers. We do not intentionally store full payment card details on our own servers.

Contact Forms

If you contact us through our website, we may collect the information you provide, such as your name, email address, phone number, and the content of your message. This information is used only to respond to your request and provide customer support.

Media

If you upload images to our website, we recommend avoiding images that contain embedded location information (EXIF GPS data), as this information may potentially be accessible to others.

3. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand how visitors use our website, and provide a better shopping experience.

Essential Cookies

Some cookies may be necessary for the website to function properly, including maintaining shopping carts, processing orders, and remembering certain preferences.

Analytics

We may use third-party analytics services, such as Google Analytics, to understand website traffic, visitor behavior, and website performance. These services may use cookies or similar technologies to collect information.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. Embedded Content from Other Websites

Our website may contain embedded content or links from third-party websites, such as payment services, social media platforms, videos, or other external services.

Embedded content from third-party websites may operate in the same manner as if you had visited that third-party website directly. These websites may collect information, use cookies, or apply their own privacy policies.

ANN COLLECTION is not responsible for the privacy practices or content of third-party websites.

5. How Long We Retain Your Data

We retain personal information only for as long as reasonably necessary to:

Process and fulfill your orders;

Provide customer support;

Maintain business and transaction records;

Comply with applicable legal, tax, accounting, and regulatory requirements;

Resolve disputes and enforce our agreements.

Customer order information may be retained for the period required by applicable law or as necessary for legitimate business purposes.

6. What Rights You Have Over Your Data

Depending on applicable law, you may have the right to:

Request access to the personal information we hold about you;

Request correction of inaccurate information;

Request deletion of your personal information;

Request information about how your data is used;

Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us at support@anncollection.am.

Certain information may need to be retained when we are legally required to do so or when it is necessary for legitimate administrative, legal, accounting, fraud-prevention, or security purposes.

7. Data Transfers & Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Certain services, including payment processing, website hosting, analytics, shipping, or other business services, may be provided by third-party service providers. These providers may process information on our behalf and are expected to maintain appropriate security and privacy measures.

Although we take reasonable steps to protect your information, no method of transmission or electronic storage is completely secure.

8. Changes to This Privacy Policy

ANN COLLECTION may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

ANN COLLECTION
Website: https://anncollection.am
Email: support@anncollection.am